We currently offer Klarna in our store. At Klarna you can choose from their range of services such as:
- Pay via invoice
- Partial payment
- Direct payment
- Card payment
- Other local payment methods
Frequently asked questions & answers
Here we have collected selected questions & answers. We also have a helpdesk where we have collected all questions, answers & guides. If you have a question that you cannot find the answer to, you are welcome to contact our customer service. We are here to help you with all types of questions!
You can easily reach us through the chat & forms. For the fastest answers, please refer to:
- The chat
- Submit a ticket at the top of the customer service page
This way we get all the necessary information and can find out the answer for you - quickly & accurately!
Then contact us via:
- The chat
- Submit a ticket at the top of the customer service page
Opening hours Chat:
Shows whether we are offline or online in the chat box.
Opening hours Customer Service:
Monday 08:00-17:00 (CET)
Tuesday 08:00-17:00 (CET)
Wednesday 08:00-17:00 (CET)
Thursday 08:00-17:00 (CET)
Friday 08:00-17:00 (CET)
Saturday Closed (CET)
Sunday Closed (CET)
*Swedish holidays are counted as Sundays.
DDESIGN - Delivery times
At DDESIGN you can always expect fast deliveries. Order before 2:00 PM and we will ship stocked items the same day.
Our wide assortment is built around air and express deliveries from suppliers worldwide. Whether you order an exhaust system, air suspension kit or engine parts, you can count on fast delivery.
Sponsorship and Collaborations
Would you like help with your car building to make it easier to achieve your dream? Then our partial sponsorship program may be right for you! Below we explain a little more and also how to apply.
- What is expected of you as an ambassador?
- What does it take to become an ambassador?
- What do you as a customer get out of being an ambassador?
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What is expected of you as an ambassador?
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To represent the brand, you should help spread the brand to appropriate target groups. This is done, for example, through tagging in social media, stickers on the car or the use of ambassador clothing at meetings & exhibitions, recommendations from your sponsor in forum threads and comment fields.
We look at, among other things, how many followers & reach you have, but above all the quality of your distribution and current presence both online & offline.
A good way to spread the word is to send us high-quality images. Our marketing team can then use the images to promote your car to hundreds of thousands of exposures.
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What does it take to become an ambassador?
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To become an ambassador, you need to be an existing customer with us. We do not offer an ambassador role to anyone who has not previously purchased from us.
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What do you as a customer get out of being an ambassador?
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If you are accepted into our program, in addition to access to free clothing packages & merchandise for ambassadors, you will also get access to the best possible prices on hundreds of brands. In our program, we work together to find the best prices for you and your order. Some brands are very restrictive with their sponsorship, but we are the perfect intermediary who can help you reach the products that are otherwise very exclusive.
In addition to price reductions that help you reach your dream car, we also help you be visible through our marketing channels and social platforms.
You also get to show everyone that you are a proud ambassador for DDESIGN.
As a private individual, you have the right to cancel your purchase within 14 days of receiving your goods under the Swedish Distance Contracts Act. However, you do not have the right to cancel if the total price you have to pay is less than 40 EUR. You do not have the right to cancel if the service is started during the cancellation period with your consent, if the goods cannot be returned due to their nature, are specially ordered (custom-made, made-to-measure and non-stocked coilovers) or if you have registered the license. The right of cancellation begins on the day we confirmed your order for a service with us or the day you received the goods or a significant part of it. Maxton Design products that are built to order are not covered by the right of cancellation.
The right of withdrawal does not apply to purchases of special products, custom-made goods, goods that have been modified or changed from their original condition, cable harnesses, couplings, coilovers, gaskets or conversion kits if the goods have been put into production for your order.
Do you have a question about returns? Contact us and we will be happy to help you.
